Contact Us
We’d love to hear from you. Whether you have a question about your order, our collections, collaborations, or simply want to get in touch, the Bell & Beau team is here to help. Contact us using the form below or reach out via email and we’ll get back to you as soon as possible.
Here to Help
Looking for Something Specific?
Looking for Something Specific?
Whether you're searching for a favourite brand, a particular size, colour, or a product you can't find, we're here to help.
At Bell & Beau, we're always thoughtfully expanding our collections, so if there's something you'd love us to stock, we'd genuinely love to hear from you. If we can source it, we'll do our very best. If not, we'll happily add it to our wishlist for future collections.
Simply send us a message using the contact form above—we're always delighted to hear your ideas.
Or you can also email us directly at sales@bellandbeau.com
Partnerships & Collaborations
Partnerships & Collaborations
Are you a brand, creator, photographer, dog-friendly business or content creator? We'd love to hear from like-minded people who share our passion for beautiful dog-loving living. Whether you're interested in partnerships, collaborations or working together on something special, get in touch using the contact form above.
Or you can also email us directly at sales@bellandbeau.com
Delivery & Returns
Delivery & Returns
📦 Delivery Information
We offer courier includes DPD Tracked Express delivery across the UK Mainland for £6.95, with FREE delivery on orders over £100. Delivery typically takes 1–2 working days.
We also deliver to Northern Ireland, the Scottish Highlands, UK offshore destinations, the Republic of Ireland and selected international destinations.
Delivery charges are calculated at checkout based on your delivery location and the items in your order.
International Orders & Additional Charges
International deliveries are shipped via courier. Customs duties, import taxes and local handling fees may apply and are the responsibility of the customer. Where applicable, the courier will contact you directly regarding these charges.
Some larger, heavier or oversized items may incur additional delivery costs beyond the standard checkout rate. Should this apply to your order, we will contact you before dispatch to confirm any additional charges.
Please ensure your delivery address and contact details are correct at checkout. Delivery times are estimates and may vary during busy periods or due to customs processing.
For further information, please see our Shipping Policy
↩️ Returns & Refunds
We accept returns within 14 days of delivery for eligible unused items in their original condition and packaging. To arrange a return, simply contact us and we'll provide full instructions. Please see our Returns & Refunds Policy for complete details and exclusions.
⏳ Pre-Orders
Some of our products are available to pre-order. If your order contains both in-stock and pre-order items, we'll dispatch everything together once all items are available. If you'd like your in-stock items sent separately, we're happy to arrange this for an additional delivery charge.